Terms & Conditions

Return Policy 

Returns are accepted on brand new items in their original sealed packaging up to 14 days after the order has shipped in exchange for store credit. When you receive your order, please open the boxes immediately and confirm that all parts are correct (not only by the part number on the box, but measurement of the contents as well to discover any possible packaging errors at the manufacturer), as we cannot accept any returns after the 14 days period regardless of fault. Super Fast Performance does not offer a warranty on any parts sold. All warranty claims are to be filed directly with the part manufacturer and are subject to manufacturer approval. 

The following items cannot be returned: 

• Any part that was used, installed, handled, packaged, or shipped improperly 

• Special-ordered or custom made products 

• Wheels or tires, after they have been mounted

• Shipping cost and/or return shipping cost 

 

Return Instructions 

Before shipping back the order to us, please email us at: superfast@superfastshop.com and explain why you want to return the item. Please add your order/invoice number to the email subject line. You will need to receive our confirmation and instructions for return before shipping. 

 

Refund Policy Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Notes 

• Shipping and handling fees are non-refundable. 

• If your order included any "special offer" or "free parts", they must also be returned or the value may be deducted from your refund. 

 

Delivery Policy

Most orders are processed for shipment or leave our warehouse within 24 - 48 hours from date of confirmation of your order; unless otherwise specified. Delivery or transit times will vary depending on the shipping method, size of the package and the delivery location. Air shipments are generally delivered within 3-7 business days excluding weekends and holidays while road shipments take 7-12 days from the date the packages leaves our warehouse.